HELPDESK – NATIONAL & INTERNATIONAL TOLL FREE LINES

Our helpdesk is available 24/7/365 at techsupport@banookgroup.com or via phone at this number +33 6 79 53 47 80 (or use the below chart to find your country’s dedicated toll free line)

COUNTRYToll Free LinesSupported Languages (Support Hours)
Argentina+54 800 345 0967Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Australia+61 1 800 324 854English - 24/7
Austria+43 800 943 612German - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Belgium+32 800 58 280French - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Brazil+55 800 724 8247Portuguese - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Bulgaria+359 800 18 215English - 24/7
Canada+1 833 416 0448French - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Chile+56 800 004 324Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
China+86 800 990 7623Simplified Chinese - 8 a.m. to 6 p.m. local business hours – Monday to Friday
English - 24/7
Colombia+571 800 519 00 80Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Czech Republic+420 800 023 106Czech - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Denmark+45 804 00 248English - 24/7
Ethiopia+251 800 86 1923English - 24/7
Finland+358 800 526 655English - 24/7
France+33 805 985 468French - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Germany+49 800 627 3144German - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Greece+800 492 000 844English - 24/7
Hong Kong+852 800 931 429English - 24/7
Hungary+36 80 08 83 06English - 24/7
India+91 800 05 01 819English - 24/7
Israel+972 180 934 91 41English - 24/7
Italy+39 800 598 945English - 24/7
Japan+81 800 805 43 10Japanese - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Lithuania+370 800 23430English - 24/7
Mexico+52 800 2822 730Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Moldova+373 221 23 184English - 24/7
New Zealand+64 800 854 882English - 24/7
Peru+51 800 09031Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Philippines+63 1 800 111 02 560English - 24/7
Poland+48 800 137 012Polish - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Portugal+351 800 600 838Portuguese - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Romania+40 800 672 538Romanian - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Russia+78 800 500 03 27Russian - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Serbia+381 800 190 223English - 24/7
Singapore+65 800 852 8439English - 24/7
South Africa+27 800 014 770English - 24/7
Spain+34 800 000 265Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Sweden+46 201 203 082 English - 24/7
Switzerland+41 800 566 960 German - 8 a.m. to 6 p.m. local business hours - Monday to Friday
French - 8 a.m. to 6 p.m. local business hours - Monday to Friday
English - 24/7
Taiwan+886 809 090 446Traditionnal Chinese - 8 a.m. to 6 p.m. local business hours – Monday to Friday
English - 24/7
Tanzania, United Republic of +255 800 120 061English - 24/7
Thailand+66 180 001 4442English - 24/7
The Netherlands+31 800 020 1857English - 24/7
U.S.A+1 833 416 0448English - 24/7
U.K+44 800 026 8052English - 24/7
Ukraine+380 800 503 948English - 24/7
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