Our mission is to provide clinical research, innovative, effective and compliant solutions to optimize data quality and enable our customers to make the best quick decisions but also to reduce costs, and in compliance with quality requirements and regulations.
To support this mission, our quality policy focuses on four themes:
Implement and enforce stable and robust process,
Manage the efficiency of our processes and their impact on customer satisfaction,
Build and enhance a culture of continuous improvement,
Ensure compliance with customer requirements and regulatory.
At Banook Group quality is everyone's responsibility, irrespective of their position. It is an essential value underpinning all our activities. It drives customer satisfaction as well as our employee’s feeling of a “job very well done”. Banook Group management is fully committed to supporting this philosophy and ensuring that the entire staff understands and lives by it.